Terms of use

These terms apply when you use tandemfloor.com or the Tandem live demo. By using them you agree to these terms. If you use them on behalf of a company, you confirm you can agree for it.

Companies that subscribe to Tandem sign a separate customer agreement. If that agreement and these terms disagree, the customer agreement wins.

The live demo lets you try Tandem as fictional people at fictional companies. Everything in it, including stores, employees, schedules, sales, rules results and agent suggestions, is made up for demonstration.

• Don't enter real personal information, real customer data or anything confidential.
• Other visitors use the same demo, so you may see their changes and they may see yours.
• We reset demo data regularly, and demo sessions end after 4 hours.

Tandem checks schedules and store work against labor and safety rules in its rules library, with the source for each rule. That helps teams catch problems; it isn't legal advice. In the demo, results are illustrative. Customers remain responsible for their own compliance and should confirm requirements with qualified advisers.

Please don't:

• try to break, overload or get around the security of the site or the demo;
• scrape, copy or resell the site, its content or the demo in bulk;
• use the demo or the assistant to create harmful, unlawful or misleading content;
• pretend to be someone else or submit other people's information without permission.

We may limit or block access to protect the site and other visitors.

The Tandem name, logo, product, site design, text, videos and images belong to Tandem or its licensors. You can share links to the site and use our logo and press materials as described on the press page. Otherwise, please ask first.

If you send us feedback or ideas, we may use them to improve Tandem without owing you anything for them.

The site links to other services, such as our social media pages. We aren't responsible for their content or practices; their own terms and policies apply.

The website and the live demo are provided "as is" and "as available". We work to keep them accurate and running, but we don't promise they'll always be available, error-free or suitable for a particular purpose.

To the extent the law allows, Tandem isn't liable for indirect, incidental or consequential losses, or for lost profits or data, arising from your use of the website or the live demo. Nothing in these terms limits liability that can't be limited by law.

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Disputes will be handled by the courts of Ontario, unless the law where you live gives you the right to bring them elsewhere.

We may update these terms. When we do, we'll change the date at the top of this page. Using the site after a change means you accept the updated terms.