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Stores get answers in seconds, and HQ hears the patterns.

How it works
tandem · /voice

Recorded in the live demo. Fictional company, people and data.

Store questions are answered from the playbook automatically, facilities issues become vendor work orders, and Store Voice groups pulse check-ins into themes and routes any theme spreading across stores to the HQ team that owns it.

Built for: Store teams, HQ support, facilities
What's included
  • Automatic triage: category and urgency
  • Playbook answers for common questions
  • Facilities work orders dispatched with an SLA
  • Pulse check-ins with mood
  • Store Voice themes and escalations to the owning HQ team
Works with